Corrigir Problemas de Conexão WiFi
Siga estes passos de solução de problemas para diagnosticar e corrigir problemas comuns de conectividade WiFi em qualquer dispositivo.
Restart your router and modem
Unplug both for 30 seconds. Plug in the modem first, wait 2 minutes, then plug in the router. Wait 1 minute before testing.
Forget and reconnect to the network
Go to WiFi settings, forget the network, then reconnect by entering the password again. This clears corrupted connection data.
Check for driver updates
Windows: Device Manager > Network adapters > Update driver. Mac: System Preferences > Software Update.
Disable power saving for WiFi
Windows: Device Manager > WiFi adapter > Properties > Power Management > Uncheck 'Allow the computer to turn off this device'.
Change DNS servers
Set DNS to 8.8.8.8 / 8.8.4.4 (Google) or 1.1.1.1 / 1.0.0.1 (Cloudflare) in network adapter settings.
Reset network settings
Windows: Settings > Network & Internet > Network reset. Mac: Delete WiFi from System Preferences and re-add.